.Five9 (FIVN) has been awarded the 2024 Aragon Study Technology Award for AI Get in touch with Centers and called a Leader in two Aragon Investigation Entire world reports: artificial intelligence Representative Platforms in the ICC, 2025, and Intelligent Contact Center, 2025. The company was acknowledged as the absolute most strategic supplier in the AI Representative Operating systems report.At the primary of Five9’s technology is their vision for The NEW CX, where Artificial Intelligence Agents and also AI-empowered Person Representatives team up to deliver hyper-personalized consumer adventures. The company lately launched new improvements featuring Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, realizing Five9’s speculative use innovation in market progression as well as interruption.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Technology Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Forerunner in due rapporti di Aragon Investigation World: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand new CX, plunged Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Research study Technology 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Research Globe: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 AI Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 pour les Centres de Get in touch with AI et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Study World: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Centre de Call Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision pour The NEW CX, ou00f9 Representatives artificial intelligence et Agents Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie the same level Five9 dans l’u00e9volution et Los Angeles disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Analysis Development Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Investigation World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Vision fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was also named a Leader in The Aragon Investigation Planet for Artificial Intelligence Representative Operating Systems in the ICC, 2025 and Aragon Analysis Entire World for Intelligent Get In Touch With Center, 2025. SAN RAMON, Calif.– (SERVICE CABLE)–.
Five9 (Nasdaq: FIVN), supplier of the Smart CX System, has been actually called a victor of the 2024 Aragon Analysis Development Award for AI Get In Touch With Centers. Additionally, Five9 has been named a Leader in two Aragon Investigation Planet records: artificial intelligence Agent Operating Systems in the ICC, 2025, and Intelligent Contact Facility, 2025. This awareness from Aragon Study underscores Five9’s posture as an innovator in AI-elevated CX.
The AI Broker Operating Systems in the ICC, 2025 record roles Five9 as the best
calculated supplier rated in
the file, recognizing Five9 s strategic sight for AI-driven innovation in CX. At the core of the development is Five9’s perspective for The brand new CX where Artificial Intelligence Brokers and also AI-empowered Human Brokers team up to deliver hyper-personalized, easy client expertises. Through empowering companies to provide transformative client communications while decreasing expenses as well as improving effectiveness, Five9 is specifying brand new specifications for AI-powered services in the contact facility market.
AI is actually foundational for creating awesome client knowledge, as well as our company are honored to be determined through AragonStudy as cutting-edge for our attempts to thrust the intelligent connect with center forward, stated Jonathan Rosenberg, Principal Innovation Policeman as well as Chief of AI, Five9. Our concentration has been, as well as will remain to be, aiding businesses supply those expertises along with simple resources and also functionalities. Along with each brand-new development, our team take a breakthrough for each Five9 and also for the business in its entirety.
The Aragon Research Innovation award recognizes service providers leveraging visionary use of modern technology to certainly not merely conform as markets change, yet to definitely interrupt and also educate exactly how their markets will definitely advance. Five9 was actually formally presented with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Analysis honors event.Five9’s commitment to technology, particularly its vision for combinationing artificial intelligence Professionals and also AI-empowered Person Brokers, is establishing a brand new criterion for just how companies can easily deliver hyper-personalized and also seamless customer adventures, mentioned Jim Lundy, Owner, Chief Executive Officer as well as Lead Professional, Aragon Analysis. This honor and also document identification builds on Five9’s commitment to providing AI advancements for CX.
Earlier this year, the provider presented brand-new improvements, consisting of Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Representatives, that transform the way providers come close to CX, driving much better end results for each consumers and agents. About Five9. The Five9 Intelligent CX System, powered through Five9 Wizard AI, supplies an extensive rooms of solutions to power AI-elevated consumer expertises that provide far better business outcomes and also Bring Joy to CX.
Our merged cloud-native offering enables hyper-personalized customer knowledge and more enabled employees, creating every client communication more linked, easy, and personal. Relied on by 2,500 +customers as well as 1,400+ companions worldwide, Five9 brings together the electrical power of artificial intelligence, our platform, as well as our people to drive AI-elevated CX.For additional information, visit www.five9.com. Interact with us @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Investigation, Inc. and/or its own Affiliates. All Rights Reserved.
The recognition of an Aragon Analysis award champion is not an endorsement through Aragon Study of any sort of merchant, product, or service. Perspective source model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Director. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What significant awards performed Five9( FIVN) gain in 2024 from Aragon Analysis? Five9 gained the 2024 Aragon Investigation Technology Award for AI Connect With Centers and was actually called a Leader in 2 Aragon Investigation World files: artificial intelligence Representative Operating Systems in the ICC, 2025, as well as Intelligent Contact Center, 2025.
What brand-new AI items carried out Five9( FIVN) introduce in 2024? Five9 introduced Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Brokers to improve customer knowledge control.Just how does Five9’s( FIVN )BRAND-NEW CX sight effect customer support? Five9’s brand new CX vision combines AI Brokers along with AI-empowered Human Agents to provide hyper-personalized, simple consumerknowledge while reducing expenses and enhancing efficiency.
What was Five9’s( FIVN) important job in the Aragon Investigation Entire world 2025 record? Five9was actually set up as the most tactical supplier in the artificial intelligence Agent Operating Systems in the ICC, 2025 document, realizing their tactical eyesight for AI-driven advancement in CX. When carried out Five9( FIVN) obtain the AragonAnalysis Advancement
Honor
?
Five9 was actually formally introduced along with the honor on December 10, 2024, at the Aragon Transform 2024 honors service.